FAQ
How can we help you?
Find the most frequently asked questions here.
Can you Customize any design?
Yes, sure, we have a team of professional handicrafts who will make any design requested, just keep in mind that customized orders can take 3-6 Weeks to be done.
When will the request reach me?
Depending on the shipping company chosen and the responsibility for the charge of delivery, when we ship your order, we will notify you and also send your tracking number.
I want to order large quantities. Is there a discount?
The store offers a delivery service for orders of large quantities, You can contact us directly via the contact page or WhatsApp Number and inquire about the quantities.
Find the most frequently asked questions here.
Can you Customize any design?
Yes, sure, we have a team of professional handicrafts who will make any design requested, just keep in mind that customized orders can take 3-6 Weeks to be done.
When will the request reach me?
Depending on the shipping company chosen and the responsibility for the charge of delivery, when we ship your order, we will notify you and also send your tracking number.
I want to order large quantities. Is there a discount?
The store offers a delivery service for orders of large quantities, You can contact us directly via the contact page or WhatsApp Number and inquire about the quantities.
If I have a product with a manufacturing defect?
You must read the return policy to know the conditions of return and exchange, in case of a defect on the product, it was agreed to return, the shipping value of the company is calculated, and the freight returned to the customer. As for the value of the product, it is not calculated for the customer according to the return policy.